The world of business is a highly competitive space where brands fight for recognition and customer loyalty. Building a strong brand image is essential for companies to survive and succeed in this challenging environment. One of the most critical aspects of creating a brand identity is brand association, which refers to the mental connections customers make between a brand and certain images, feelings, or ideas. The importance of brand association cannot be overstated, as it shapes customers’ perceptions of a brand, influences their purchasing decisions, and helps create a unique brand identity.
In this article, we will delve deeper into the concept of brand association, learn its importance, and examine how it manifests in real-life scenarios with examples. But first, let us define the concept of brand association in simpler terms.
Brand association refers to how customers remember a brand, which is primarily based on their experiences and interactions with the brand. Healthy and emotional connections with the people, places, and things related to a brand define positive brand association. To establish a robust and long-lasting brand image, it is essential to cement positive characteristics in your customers’ minds that are linked to your brand. Positive brand association plays a significant role in increasing a company’s value and driving sales.
A brand is recalled by a consumer based on a distinct set of characteristics, experiences, and images that make the brand memorable. This unique set can be an idea, emotion, object, experience, personality, relationship, or image. The relationship between the brand’s offerings and this association may manifest as either tangible or intangible, and it can be established through direct or indirect means. Regardless, it is something that triggers the customer’s memory and recognition of the brand.
Brand Awareness
Lead generation pages Building brand awareness is crucial for any business, and brand association plays an indispensable role in this process. When a customer can associate your brand with a positive experience, an emotion, or any feeling, then naturally that customer will remember your brand over the long run, can recall it easily, and on top of that, recommend your services to other people. This enhances your brand’s reach and image.
Brand Loyalty
Augmented Cash Flow
Brand Association Examples
Over the years, Apple has built a strong and distinct identity that sets it apart from its competitors. As a result, people associate various things, emotions, and memories with the Apple brand. Here are some of the brand associations that people commonly have with Apple:
Nike
Nike is a global sports brand that has built a robust and distinguishable brand identity. The brand is known for its high-quality sports apparel, footwear, and accessories, and it has established itself as a leader in the sports industry. Here are some of the brand associations that people commonly have with Nike:
Coca-Cola
Coca-Cola is a globally renowned soft drink brand that has created a strong and enduring brand identity over the years. Here are some of the brand associations that people have with Coca-Cola:
Think of brand associations as the jigsaw pieces that fit together to form people’s perceptions and emotions towards a brand. These items are shaped differently, leaving a lasting impression on people. Let’s dissect these categories that contribute to a brand’s own personality.
Visual Associations
Have you ever noticed how certain colours or logos instantly remind you of a particular brand? It’s like your brain saying, “Oh, that’s my favourite snack or that cool tech gadget!” Visual associations play a huge part in this process.
Emotional Bonds
Brands are clever; they play on our feelings. Emotional associations make brands feel like old friends, whether it’s the thrill of opening a new device or the feel-good vibes from a nostalgic jingle.
Product Performance
Occasionally, we associate a brand with the effectiveness of its offerings. It all comes down to the product performing its intended function. Consider that reliable phone brand that never lets you down or the shampoo that gives your hair the ideal bounce.
Cultural Relevance
Brands and celebrities go together like peanut butter and jelly. It’s encouraging to see our favourite celebrities support a brand because it says, “Hey if it’s good enough for them, it’s good enough for you!”
Experience-Based Relationships
Have you ever had a fantastic customer service experience that increased your affection for a brand? When a brand goes above and beyond to create a memorable experience for you, such as in a hotel with an amazing spa or a coffee shop with the coziest chairs, you form experiential associations.
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How To Create a Brand Association?
See your brand as an individual. Is it lighthearted and funny or serious and elegant? Establishing the personality of your brand helps you establish the kind of associations you want to have.
Create a Memorable Logo and Images
Your logo is your brand’s superhero cape. Make it memorable and visually engaging. In a sea of choices, having consistent imagery across platforms makes your brand easier to recognize.
Tell Captivating Stories
People enjoy a good narrative, and your company should have one. Tell stories about the history, core principles, or even behind-the-scenes events of your brand. Narratives establish bonds that go beyond business dealings.
Engage Emotions
We are drawn to brands that make us feel something. Consider the emotions you want consumers to experience when they engage with your brand. Reach for those feelings, whether they are happiness, excitement, or comfort.
Give Consistent Experiences
It’s Important to Be Consistent! Aim for a seamless experience throughout your website, social media accounts, and customer service. People are more comfortable making positive associations when they know what to expect.
Use Partnerships and Influencers
Having a cool friend to recommend you is sometimes enough. Work together with influencers or establish alliances that complement your brand’s principles. It’s a quick way to establish favourable connections with more people.
Make Memorable Taglines
A memorable tagline is similar to a jingle that sticks in your head. Make sure it captures the essence of your brand and is brief and sweet.
Be Socially Involved
Follow your followers on Twitter, Instagram, and TikTok. Talk to people, answer their remarks, and show off the individuality of your brand. Long-lasting relationships are formed through social interactions.